Lite Source, Inc. began in 1985 as a source for doctors and hospitals to get replacement light bulbs for their medical equipment. Our first catalogs were created prior to digital photography. Our founder painstakingly created to-scale representations of the light bulbs using pixels. In 1999 we created one of the most sought-after catalogs in the industry, showing customers each lamp, to-scale so that they could get the product they needed.
We added batteries and recording paper to our product line after listening to the requests of our customers and have since expanded further into disposable examination room supply and hand-held instrumentation.
At Lite Source, we strive to get our customers exactly what they need for their equipment. Our specialists will spend as much time as is necessary to get our customers what they want. We have numerous resources for research and are always willing to go the extra mile to help. No matter if you order light bulbs or examination gloves, we want to make sure that you get the product you need.
We know that our customers’ time is valuable. That is why we stock thousands of items so that our customers do not have to wait. And, if your item is on backorder, we only charge Ground shipping on your first shipment; the backorder is on us! We do not have phone queues or hold music. When you call, a live person answers.
Every one of our customer service representatives is friendly and willing to help solve the customer’s needs. Each employee of Lite Source appreciates our customer’s business and it is our pleasure to help. We are a family business and we consider our customers a part of that family.
Our Present & Future
In August 2019, Lite Source was acquired by Allie Blanford, its long-time president and daughter of the founder. Allie shares the core values of Lite Source and will maintain the high level of customer service that our customers expect and deserve by continuing to listen to customers and provide solutions to their needs. Our focus continues to be on relationships and utilizing technology to make the customer experience efficient and positive.
In March 2020, the entire world was rocked by the COVID-19 pandemic. Lite Source was affected like many other businesses causing us to quickly pivot into the world of infection prevention to assist in obtaining the very hard-to-find products our customers needed to keep their doors open for their patients.